Open Gym, 1:1 Personal Training Details & Policies

SMALL GROUP CLASSES ARE NON REFUNDABLE. Once Small group class is booked and purchased, it is non refundable. 

 

ONCE YOU HAVE BOOKED A CLASS, WE REQUIRE A CANCELLATION OF ATLEAST 24 HOURS NOTICE. FAILURE TO GIVE A 24 HOUR NOTICE FOR A CANCELLATION OF ATTENDANCE WILL RESULT IN A 50% CHARGE TO THE CARD ON FILE. SHOULD A CLIENT FAIL TO SHOW UP FOR A CLASS THAT THEY BOOKED WITHOUT NOTIFYING TRAINER OF ABSENCE WILL RESULT IN A LOST CLASS SESSION AND AN ADDITIONAL 100% CHARGE OF THE CLASS TO THE CARD ON FILE.

SHOULD A CLIENT CANCEL THEIR CLASS BOOKING BEFORE A 24 HOUR TIME PERIOD OF SCHEDULED CLASS, CLIENT CAN USE PAID CLASS FOR THE FOLLOWING SCHEDULED CLASS.